Customer Testimonials for Illinois Valley Auto Group

Kip - 2011 Ford F-150

Could not be happier with the purchase. It was everything I wanted and more in a used truck. Super clean and as good as Matt described. He was super helpful answering my questions over the phone (I live 200 miles away). It was well worth the trip to buy it. I will be looking at Illinois Valley for any future purchases.

Nick B. - 2010 Ford F-150

Best experience I have ever had with buying a truck, John and Rose were both awesome. so helpful in every way, from financing to delivery. They were both very professional and didn't try to pressure me into something I didn't want. They answered all my questions. I would 100% recommend Illinois Valley Auto Group to anyone! Thanks Again John & Rose :)

R. Galassi - 2012 Chevrolet Colorado

Had a great experience with sales rep Rose thanks for the great service!

N. Reeland - 2003 Dodge Stratus

Have you ever gone to a place and the customer service was terrible and everyone was rude? Well, this is not the case. Not only does Illinois Valley Auto Group have great cars at very reasonable prices, but they have a fantastic staff. The car salesman, John , had a great sense of humor and gave great advice on how to maintain my car. 
I highly recommend Illinois Valley Auto Group for purchasing your next vehicle.

J. Heussner - 2004 Ford F-150

John was really nice and easy to get along with. Not pushy at all. There was a couple of issues with the truck I was looking at. He told me that if I bought the truck that night that he would pay for my mechanic to fix them so I wouldn't have to drive the hour and a half again. He even put it in writing. Now my truck is fixed and he never had a problem with taking care of me. 
Thanks John.

Bob and Kim Gilkeson - 2002 Chevrolet Silverado

Choosing My Silverado With the Right Touch

I was picky when I was looking for a used Silverado and was surprised by the 28 photo shots that spoke the truth. I was totally satisfied with John's attitude while on the phone and impressed with the proper skills manifested by Matt with the show, demo, and final sale approach. This dealership was professional with a down home atmosphere. Thank you Illinois Valley Auto Group, our truck rode home well from our roundtrip of 372 miles. Well worth the drive!

P. Trampel - 2006 Chevrolet Silverado

My son made his first lot purchase from here. I couldn't be happier with the staff and friendly atmosphere. What a great experience for a young car purchaser! This mama gives five thumbs up for their car buying experience. Please, my friends, don't be afraid to take the drive to meet some wholesome folks with knowledge and experience and great customer service. 
I certainly will keep them in mind when I need to make my next upgrade... 
If you can make mama happy, then, you do it right.

S. Gilbertson - 2002 Dodge Ram

Just bought a truck from Rose! She was so incredibly helpful! Thank you so much! Love it!

Hillary Suits - 2010 Dodge Grand Caravan

Just purchased a 2010 dodge caravan. I never once felt pushed into any deal I wasn't comfortable. They made sure I knew what I was buying. And it was a great deal! Thanks!

M. Brown - 2008 GMC Sierra

Good people and they treat you right and the straight forward and treat you right.

Hannah Hardmeier - 2013 Hyundai Elantra

Second time buying a car from here and definitely won't be going anywhere else to buy my cars! 
Matt has helped me so much with my recent purchase. He explained everything I needed to know and was super honest. 
I'll recommend them to anyone looking for a new (used) car for sure!

Anna Crawford - 2009 Chevrolet Malibu

I'm 2 months late!! But this place is awesome! They made me feel like I was at home! John helped me in every way he could, so I could get the car I got!! My old car wasn't worth much but he helped me to where it was worth something for a trade in! He explained everything to me & even double sometimes so that way he made sure I understood!! I would definitely recommend coming here if you are looking for a (used) vehicle. Not pushy at all! It was a very great experience especially when I'm a young girl and was buying my own car not knowing what I was doing.

Matt Lawyer - 2006 GMC Envoy

Buying a vehicle from Illinois Valley Auto Group was the best car buying experience I have ever had! 
Normally a car buying experience involves dealing with some shady salesman, his shady manager, and thwarting attempts to be sold something you don't want. Not here! Upon arriving, I was handed the keys to the car I was interested in and told to go for a test drive for as long as I deemed fit. Once I returned, they made sure I knew how to operate the 4 wheel drive and let me decide what was next. There was no "Whats it gonna take to put you in this car?" or any of that salesman garbage. I was waiting on a settlement from a car accident and they let me sign the papers and take the car home a week before my settlement was paid out (saving me a week of car rental!). John and his family were nothing but nice and accommodating, and I got a great deal on the vehicle as well! I drove 60 miles 1 way to this dealership and I'm glad I did! It was an absolute pleasure doing business with them, and would recommend anyone in the market for a used car to go to Illinois Valley Auto Group! Let me know if you decide to sell bass boats because I'm going to be in the market for one of those soon since I have a vehicle to pull it now! (laughs).

B. Hanson - 2013 Chevrolet Equinox

So happy! I got my new Chevy Equinox today! love it. We want to thank Matt and John for everything.

E. Tinley - 2012 Ford F-150

Thanks to Matt on my 2012 F 150 super cab 4x4. It was a friendly no hassle, no pressure sale with all my questions answered to my satisfaction. They also accepted my trade in figure as well. I highly recommend Matt, John (manager) or Evan (service). Take a look and stop by IVAG.

Chris & Misty Berardi - 2007 GMC Yukon

Friendliest Dealership In Illinois!!
John made our buying process very relaxed and smooth. He showed us extra detailed pictures to ease our concerns. He answered all of our questions without getting annoyed. We got the best loan we could ask for and everyone was very welcoming and helpful.

M Grimshaw - 2007 GMC YUKON

Excellent Car Buying Experience

Helpful and friendly staff go out of their way to make your car buying experience as easy and stress free as possible. I definitely recommend seeing John and Matt when you are looking to buy your next vehicle.

C.Straid - 2013 Dodge Grand Caravan

Ended up stopping in on Tuesday on our way to check out another vehicle in Peru. My wife and I were looking at trading in her 2007 Dodge Grand Caravan. John and Matt were both very helpful and friendly. Felt no pressure in trying to buy. Ended up calling them up later the same day and getting the 2013 Dodge Grand Caravan we test drove after trying out a couple other vans in the area. The team made car buying haggle free and enjoyable, had a lot of laughs. John gave us a great deal on our trade in. John is very knowledgeable and gave us advice on how to obtain a second key for our new van without having to spend a lot. Would definitely recommend them to family and friends. Will consider buying from them again in the future!

W. Holt - 2012 Ford Focus

John and Matt were really great to work with in getting a deal done. They were really friendly and I had a great car buying experience. They were patient and did everything to make me and my wife comfortable. They were very straight forward with us and they definitely had our best interest in mind. I would for sure go back to them next time I am looking for a vehicle, and I recommend them to anybody looking for a great used vehicle at a great price.

M. Patterson - 2013 Chevrolet Cruze

Working with Matt and John was a fantastic experience! Upon finding the car online, I contacted Matt and received a very fast response. My husband and I made the hour drive to Peru, IL and found the car exactly as pictured and we ultimately purchased the car. And, can we talk about the pictures? I commended Matt on the number of pictures posted online because in today's Internet age, that's how preliminary decisions are made. There were over 35 (I believe) pictures of this car and we loved that!!!! The overall experience was wonderful ... a lot of fun bantering and conversation during what is normally a less-than-fun experience. We were also promised they would cover a part needed but unavailable at that time. One day later, we found the part at our local dealership and true to their word, they covered the charge over the phone when contacted. Thank you, Matt and John, for making this experience what it was!!!! We truly appreciate it and our daughter LOVES the car!!!!!!!

G. Harms - 2006 Dodge Ram

Recently we purchased a 2006 Ram 1500 Quad Cab, the service from John and Matt was outstanding. John was very helpful during test drives, each time asking how did that drive? John encouraged me to keep test driving until I found the one. I decided on the Ram, before I bought it John disclosed that it needed a new muffler and tail pipe, he had these on order and would install them before I took delivery of the Ram. The final transaction went very smooth, there were no surprises, we traded childhood stories as we finalized the paperwork. I have been to too many dealerships where I have felt pressured to buy a specific vehicle and have had my fair share of slick salespersons. John and Matt were very down to earth and I thank them for a great buying experience.

B. Stetzler - 2014 Ram 1500

My wife and I just bought a truck there and it was easy and the staff was very friendly. The sales staff isn't trying to force you into a vehicle and they are more than accommodating. The hardest part of buying the vehicle was convincing my wife. We would recommend Illinois Valley Auto Group to anyone wanting to buy a vehicle.

K. Parham - 2013 Chevrolet Cruze

IV Auto Group made driving off in my new vehicle easy and enjoyable. Great deals and great people that helped me find a great fit. Give Matt a call if you're looking for something new!

marymo1965 - 2011 Cadillac SRX

I can't tell you how much they accommodated me. I had an issue with the car I bought, I am from Rockford, IL, they came up here and got it, gave me a decent loaner, brought mine back when it was done. John was great! Sorry John, I was happiest when I saw Evan pull in with it to give it back! She was so pretty. I know, I know, it's a car it's for sale. 5 stars!
Thanks for all you have done!

J. Briggs - 2005 Ford F-150

My husband Kevin and I purchased a truck with Illinois Valley Auto Group today. We both said it was the best experience we've had buying a car. Matt was so amazing and was a straight to the point salesman. He worked with our budget and helped us get exactly where we wanted to be at. He was extremely friendly, and very personable with us and our 2 children. He welcomed us as we drove up to the store asked how we were and was very attentive with us. I would recommend to anyone who is looking to purchase a vehicle from this company to do so. We will definitely go back in the future. Keep up the excellent work Matt and company!!! We enjoyed our experience!

Shaly Lahman - 2011 Chrysler Town & Country

My husband bought a 2011 Chrysler Town & Country from John today! We love it!!! Their vehicles are very well priced & they are awesome to work with! I HIGHLY recommend you stop in and see them if your looking for a new vehicle!

Janet Johnson - 2012 Ford Escape

I was very impressed by the honesty and helpfulness of staff from here. Went out of there way to answer all my questions and provided me valuable details to help in my decision making when purchasing a used vehicle

Lela Hameister - 2008 Cadillac SRX

I bought my first vehicle here the other day. Matt was the kindest car dealer I met that day (and I met a lot). Not pushy at all and had answers to all of my questions. The process wasn't nearly as hard as I thought it was going to be, and even though I had to wait a day, I got my car! He made sure I understood everything and had no questions regarding payments or anything like that. I would come back in a heartbeat, and I'm definitely going to refer as many people as I can.

Bill Holt - 2012 Ford Focus

John and Matt were great. They tried really hard and spent all day with us working with us to get a deal done. This was a better experience buying my second car, than my first car buying experience with somebody else. When I get another car (hopefully a truck) a couple more years down the road, they will still be there and able to help me out. I would totally recommend going to them as they are great guys and very friendly. They are definitely looking out for the buyer.

Julio Cuevas - 2010 Jeep Wrangler

I bought a 2010 Jeep from this dealership, these people were awesome, very helpful and kind,willing to answer any questions, if I had to buy another vehicle from them, I would without a doubt, thank you guy's very much, and I'm very happy with my JEEP...

Micah - 2008 Nissan Sentra

Made my first car buying experience easy and positive.

Ernest Jay - 2005 Ford Expedition

Great people to work with . they get you in and out the door quickly :-)

Mary Libner - 2009 Chrysler 300

Our family experience here at Illinois Valley Auto Group was awesome. John the sales manager was very helpful in finding us a loan and a car that fit our standards. We are the new owner of a Chrysler 300, and I couldn't be happier. When my car needed maintenance done on it, John got us in immediately. Awesome people and an awesome experience!!

Sallieanne L - 2009 Ford F-150

My husband and I had a good experience trading our vehicle for a newer one. The owner was helpful and upfront about the vehicles and gave us a fair trade in value for our vehicle. We would recommend friends and family to check out the website and go look at vehicles to buy here.

Stephanie Schmidt - 2011 CHEVROLET MALIBU

I highly recommend anyone looking to get a new vehicle to go to Illinois Valley Auto Group. I recently purchased a vehicle from them, and they were the friendliest people to deal with. Not only did they walk me through step by step while going over the numbers on each and every paper I would eventually sign, but they made sure I was 100% happy before I made the final purchase. Thanks again!! You all are amazing! February 5 at 2:06pm

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