Customer Testimonials for Illinois Valley Auto Group
Jessica Wood Briggs - 2005 Ford F-150 XLT
My husband Kevin and I purchased a truck with Illinois Valley Auto Group today. We both said it was the best experience we've had buying a car. Matt was so amazing and was a straight to the point salesman. He worked with our budget and helped us get exactly where we wanted to be at. He was extremely friendly, and very personable with us and our 2 children. He welcomed us as we drove up to the store asked how we were and was very attentive with us. I would recommend to anyone who is looking to purchase a vehicle from this company to do so. We will definitely go back in the future. Keep up the excellent work Matt and company!!! We enjoyed our experience!
Mitch Lamb - 2014 Nissan Altima
I went in to buy a car, and the people who worked there were extremely welcoming and kind! Matt helped me buy a good car at a reasonable price! They never pressured me into a decision like most dealerships do! I would recommend this dealership to anyone who's looking for a car at a good price and not looking to deal with the pressure most dealerships bring with them!
Amanda Wallis - 2010 Ford Escape XLS
Got an excellent vehicle at a fantastic price! Rose was so kind and easy to work with and we had her jumping thru hoops to get us in the vehicle we wanted, but she pulled it off and we couldn't be happier! Thank you so much!!!
Michael Lampe - 2008 Chevrolet Avalanche
Cannot say how great the people are. The best buying experience I have ever had. Matt and Rose are awesome. They could not have made me feel any more comfortable throughout the whole buying process. I drove from Madison, WI and would definitely drive that far to buy again. We will definitely be making the drive to purchase a vehicle for Big Max in a few years. And oh yes, I love the Avalanche. You guys are the best. If you are looking for a vehicle, check them out. Great selection and the best staff I have ever dealt with. Thanks again.
Ellie Boomsma - 2014 Chevrolet Camaro
SOOO incredibly happy with my purchase of a 2014 Chevrolet Camaro from Illinois Valley Auto Group! My salesman, Nick, made the buying process so easy and quick! Evan in the shop was able to help me out with WeatherTech floor liners to keep in looking brand new! Everyone in this family owned business was a pleasure to work with. I won’t bring my business anywhere else! Thanks again, Illinois Valley Auto Group!
Joseph Seaman - 2010 Volkswagen Eos Komfort
Awesome service. Knowledgeable and not pushy. Great selection of vehicles and warranties. Had an answer on financing in minutes! Cant say enough good about my experience here. Thank you Damien and everyone at Illinois Valley Auto Group!!!!!
Brianne Simpson - 2015 Hyundai Elantra
Best experience I've ever had buying a car. The people are super kind, super patient, and super helpful. Matt and Nick helped me out more than I can say while I debated about buying my new car. Will definitely be back in the future when it's time for another one!
Jimmy Wittenmyer - 2011 Ford F-250
On September 18th I traded my 2018 F150 in for a 2011 F250. Every person I spoke with there cared about my visit. The saleman Matt, was a perfect example of how a sales dept should run. Any questions, he was there to answer them. There are problems with the truck currently, but, this dealership is bending over backwards to get it all resolved at no charge to me. Yesterday, i had one of the intercooler pipes blow apart. i sent matt a message and he immediately grabbed one off another 6.7 powerstroke, and brought it out to me 2 hrs away! please find me another dealership and sales team that would do that! i would send anyone here to buy or trade vehicles just for the way they treat people. keep doing what youre doing ladies and gents at IVAG, because your business is second to none!
Thanks for everything!
Taylor Hawks - 2008 Chevrolet Silverado 2500HD
Amazing experience and great people! Would recommend it to anyone!
Ryne Davis - 2017 Chevrolet Silverado 1500
Highly recommend seeing the sales associates at Illinois valley auto group, huge thank you to Rose Kerlin for getting me into a truck I’m in love with and huge thanks to Matt kristensen for the encouragement and keeping us laughing while during the boring paperwork part of everything, and another big thank you to Jordan Nave for the recommendation